Information for sale - Buy Documents, Sell Documents with Data-XChange

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Frequently Asked Questions

Buyers

Why do I need to create an account?

Your details are required to complete any transaction and to retrieve your downloads.

How do I know if the file I am buying will be as described?

We verify that all files and descriptions are correct and contain the information stated by the seller before they are allowed onto our site.

How do I receive the information I have purchased?

Once your payment has been processed we will send you a notification e-mail confirming that your files are available to retrieve from your account.

What if I have a problem?

Send us an email at support@data-xchange.co.uk outlining your problem and one of our support team will get back to you within 24 hours.

Sellers

Why do I need to create an account?

Your details are required to complete any payment transaction and to manage your downloads

I can’t find a category that covers my information?

Select the closest category, if we feel it’s not right we will be happy to create a new one for you.

How do I get paid when someone buys my information?

We total up your account every 30 days and transfer the money direct to your bank account (less our commission).

The file I want to sell is greater than your upload limit.

Send us an email at support@data-xchange.co.uk with the details and size of the file and one of our support team will get back to you within 24 hours.

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